> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cheddarflow.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I upgrade / downgrade my account

${color}[#000000](**Upgrading your account**)

You can easily upgrade from the standard plan to a Pro or Annual Plan either from the dashboard or your billing page. Please note, this action will charge your credit card and you will be prorated for the difference.. **Pro and Annual plans DO NOT have free trials.**
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* Go to my profile
* Select Billing info tab
* Select Update plan


| If you have a coupon attached to your current Standard Plan account, the coupon will transfer over when you upgrade to your new plan.


![](https://storage.crisp.chat/users/helpdesk/website/46d9c75ded2f5c00/screen-shot-on-2023-07-20-at-1_1lni72i.png)

**Downgrading your account**

If you wish to downgrade from Pro to Standard Plan, you must do this action directly from your billing page. Once you have downgraded, you will be prorated the difference.

* Go to my profile
* Select billing
* Downgrade to Standard Plan by selecting "Activate"