> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://cheddarflow.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to turn on/off sound alerts

You can turn on or off the sound notifications by clicking the more icon in the top left corner and selecting "audio preferences", Then select which feature notifications you would like to enable. 


![](https://storage.crisp.chat/users/helpdesk/website/-/4/6/d/9/46d9c75ded2f5c00/annotation-on-2026-08-07-at-08_3054s.png)

Audio/sound notifications are available for:
* Options Order Flow
* Dark pool orders
* Power alerts

If you have any trouble turning off the sound notifications, please do the following:

* Logout, refresh your browser and log back in to try again
* Or right click on the browser tab and select "mute site"